How to Handle 3 Types of Difficult Conversations

blogs.hbr.org (blog)How to Handle 3 Types of Difficult Conversationsblogs.hbr.org (blog)But nothing good comes from launching from your chair to give your boss or colleague a piece of your mind: You'll lose the argument before you open your mouth. But waiting until you're calm, and framing how the decision is bad for the company — and ...

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